建行新西兰 New Zealand Home Page > Products & Services
Complaints are treated very seriously and it is important as it determines the qualities of our services and products.
If you have a complaint, it is recommended that you contact your customer relationship manager in the first place. If the complaint is about the relationship manager or if the relationship manager is unable to assist, you can contact CCBNZ directly via email, phone or in writing.
Call Us:
CCBNZ Complaints Department
Direct Dial: +64 (9) 338 8200
Freephone: 0800 2995533 option 5
Write to Us:
CCBNZ Complaints Department
PO Box 305
Shortland Street
Auckland 1140
Email: complaints@nz.ccb.com
Deliver Your Complaint:
China Construction Bank New Zealand Limited
Level 29, Vero Centre
48 Shortland Street
AUCKLAND 1010
